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Application Service Provider (ASP)

Your web-enabled solution for HIPAA compliant health claims payment and benefit management.

Select Eldorado as Your Host

When you choose Eldorado as your Application Service Provider (ASP), we manage, support and execute all applications for you from a remote data center and seamlessly communicate via secure connections. This allows you to focus on your core business competencies.

Lower Your IT Cost of Doing Business

Partnering with HEALTHware ASP allows you to significantly reduce your short- term investments for systems and implementation. HEALTHware ASP will also reduce your long-term costs of ongoing maintenance and upgrades. With predictable monthly PEPM fees you will be able to better manage your cost of doing business. Eldorado hosts the processing power so you don't have to worry about having top-of-the-line computers in local offices.

Profit from Speed, Accuracy and Performance

The Eldorado systems help your staff become more productive and efficient, so you can process more transactions accurately in less time. HEALTHware ASP gives you a Wide Area Network solution at Local Area Network speed and the Eldorado Service Level Agreements assure you of maximum system availability.

Receive Highest Level of Data Security and Recovery

HEALTHware features advanced data security and encryption to ensure the safety and confidentiality of sensitive medical data. The hardware infrastructure of HEALTHware's technology is safely located in a highly secure central data center hosted by AT&T, and staffed by accomplished Internet & healthcare IT experts. Your data is backed up daily by automation and transported to a secure off site facility, protecting your data from power and communication outages. In the event of information failure on the user's desktop or on primary servers, HEALTHware is designed to be able to recover all data from hours, days, and even months prior. Our redundant storage arrays provide additional safeguards and piece of mind.

Capitalize on Strategic Leverage

You get access to state-of-the-art systems without having to purchase them outright and the speed of implementation allows you to beat your competitors to market. Rapid upstart time also allows you to meet HIPAA EDI format deadlines faster and you automatically benefit from improvements implemented from User feedback.

Minimize Your IT Risk and Responsibilities

HEALTHware ASP keeps you current with HIPAA EDI formats and other industry compliance requirements. Shift the responsibility of infrastructure to Eldorado and focus on your core business functions. Integrations and upgrades are handled by Eldorado at no cost to you when new software is released. Maintenance costs are spread among multiple customers who pay on a per-use basis.

Benefit from Internet Capabilities

Authorized users enjoy universal access over the Internet and our simple, user-friendly system requires only an Internet browser to access the Eldorado hosted software. You have the ability to expand the HEALTHware system to new users quickly with the highest levels of security and flexibility. Your data will be centralized for easier access and more effective data analysis.

Have One End-to-End Solution

As a HEALTHware ASP client, you will automatically have access to our full suite of Eldorado products and services:

• HEALTHpac- Benefits & Claims Management Solutions, including Auto-Adjudication, and PPO Repricing



• ADMINpac- Billing and Administration Solutions



• CASEpac- Case Management Solutions



• AUDITpac- Automated Reinsurance Claims Audit System



• CSIpac- Call Tracking and Customer Service Solutions



• Workflow w/Imaging- Comprehensive Electronic File Folder System



• WEBeci- Client Website for the Employer, Employees and Providers allowing Access to Eligibility, Claims Status & Plan Coverages



• Professional and Technical Services - Training, Consulting, Project Management, Business Re-Engineering, Data Conversion, Data File Maintenance, Client-Specific Enhancements, Software Support and Pre-installation Planning

Value-added Services Give You One Seamless Solution:

• Optical Character Recognition (OCR) and Scanning of Claims
• Real-time Eligibility and Claims Status Verification
• Online Benefits Enrollment
• UCR Tables, Claims Editing, Claims Bundling and Unbundling
• Windows-based enterprise ad hoc reporting
• Mailroom Outsourcing

Call Eldorado today at (602) 604-3100 to arrange a demonstration of HEALTHpac and learn more about Eldorado's other managed care and health benefit management solutions.