Leading Edge Proven Solutions and HIPAA Compliance

Since 1981, Eldorado has pioneered software solutions for health claims payment and benefit management. To enhance our hub product module, HEALTHpac, we offer our customers a full suite of integrated software products and professional support services, all designed to increase your operational efficiency and improve your profitability. The Eldorado software solutions are available on an ASP host or licensed basis.

CDHpac

Because healthcare costs are rising steadily, employees enrolled in high-deductible healthcare plans want more control over their benefit-contribution decisions. Gaining the ability to allocate funds as they see fit — when they see fit — is an important element in employee satisfaction. Employers want to offer these products to keep plan inflation as low as possible, yet desire unified tools that function across all account activity to simplify employee use and adoption. For them, Eldorado offers a consumer-directed healthcare plan (CDHP) option called CDHpac, enabled through HEALTHpac 4.

CDHpac delivers an integrated alternative to traditional health coverage that gives your clients’ employees 24-hour access to financial healthcare account information, but in a way that keeps your costs in line. Our experience and know-how will help you roll out a feature-rich offering quickly, too.

X12 Manager

X12 Manager is the Eldorado HIPAA translator and is an integral part of the HEALTHpac 4 system. Eldorado has developed a series of programs to translate the HIPAA formats to the HEALTHpac 4 database structure and back again. X12 Manager programs run invisibly in the background when HEALTHpac 4 is processing both incoming and outgoing EDI transactions.

Licensing Products

Depending on your business needs, you may license the right to install Eldorado’s complete array of products at your site, or you may choose to install a combination of integrated product modules. This flexibility allows you to add modules as your business needs change. While HEALTHpac is our hub product module, most licensed customers achieve a seamless end-to-end solution by using HEALTHpac in conjunction with our comprehensive product offering.

ASP Hosting

When you choose Eldorado as your Application Service Provider (ASP), we manage, support and execute all applications for you from a remote data center and seamlessly communicate via secure connections. This allows you to focus on your core competencies, while we take care of the IT administration for you. With this web-enabled solution, HEALTHware™, you automatically have access to the Eldorado full suite of products and services, and you benefit from having one end-to-end solution.

Achieving a Seamless End-to-End Solution

Eldorado has chosen best-of-breed vendors to help extend your product offering and increase your profitability. When a function of the claims processing business falls outside our core competency, we identify, select and partner with the best third-party vendors to extend your product offering. When used in tandem with our partners' technology, the Eldorado product offering can help you achieve the highest auto-adjudication rates in the industry.

E-Business

Through our Web hosting product WEBeci ™, we are able to offer both our licensed and ASP customers their own branded Website. This e-business tool automates your communication with your constituents. This value-added service enables you to provide your customers with real-time claims status, eligibility and benefit review, and much more. Best of all, WEBeci™ increases your users' satisfaction.

Licensing or ASP?

The Eldorado HEALTHware ASP service meets the needs of those companies whose desire is to focus on their core business and have Eldorado perform the IT services at a fixed PEPM rate. Customers who wish to maintain their license, instead of using the ASP model, generally have a high level of IT talent and substantial investment in hardware. These licensed clients also have the necessary capital and expertise to keep current with technology demands as well. To understand which makes better business sense for you, including pricing, contact our sales office at (602) 604-3100.